White paper
How LenderCX engineers regulatory guardrails into the lending workflow — the TRID application clock, communications consent, borrower-data protection, AI usage boundaries, PCI scope, and the audit evidence that ties it together. Written for compliance officers; every claim labeled shipped or roadmap.
9 pages · PDF · Version 1.1 · October 2026
Second edition, October 2026: a new §12 covers the controls that shipped since the first — row-level security in the database for admin query tokens, one egress policy for every outbound call a lender configures, database access by managed identity, a consent gate beneath every text sender, the borrower's language on the consent record — and two earlier claims are restated in narrower words.
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